1. Overview

We are committed to delivering your orders in a timely and secure manner. This Shipping & Delivery Policy outlines how we handle order processing, shipping, and delivery.

2. Order Processing

Orders are processed within 1-2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. Free shipping may be offered during promotions or for orders above a certain amount.

4. Delivery Time

• Inside Dhaka: 1-3 business days
• Outside Dhaka: 3-5 business days

Delivery times may vary depending on location, courier service, and external factors.

5. Delivery Partners

We work with trusted courier services to ensure safe and timely delivery of your orders.

6. Order Tracking

Once your order is shipped, you may receive a tracking number via SMS or email (if applicable).

7. Delivery Issues

If your order is delayed, lost, or damaged during transit, please contact our support team immediately. We will investigate and assist you accordingly.

8. Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact our support team.